Digital Banking June 2024 | Nutmeg State Financial Credit Union Skip to main content

Important - Password change required starting June 11.

Upon logging into your new online banking application, you will be prompted to reset your password and to verify your information. Your password will need to meet all new requirements - at least ten characters in length, contain at least one lowercase letter, at least one uppercase letter, at least one special character, and at least one number. Scroll below for more new application information, FAQs, extended support hours, and additional online banking resources.

We believe prosperity is more achievable when the tools you need are more accessible.

With our new, enhanced digital banking experience, that is exactly what you have: the tools you need to thrive and take steps toward your goals every day and with every transaction. Our digital banking platform makes navigation easier, offers greater functionality, and even helps you take steps toward greater financial fitness.

New Online Banking FAQs

No, your username will not change.  On June 11, 2024, please log in with your current username and password.  You will be prompted to verify your information and change your password.

Upon logging into your new online banking application, you will be prompted to reset your password. Please verify your information using the prompts and ensure your new password meets all requirements. (Password requirements are as follows: at least ten characters in length, contain at least one lowercase letter, at least one uppercase letter, at least one special character, and at least one number.)

You may access up to 12 months of electronic statements.

Members will be able to view and change e-Statement enrollment via eDocuments tab. E-Statements are available for both primary and joint account holders.

Yes, upon your first login you will have to accept the BillPay enrollment agreement, then you will be able to access the Bill Pay Dashboard. Please keep in mind when adding a new Payee, we will send a verification code by text, email or phone call.

No, any reccuring or prescheduled loan payments will not change and will process as they normally would.

To ensure a smooth transition into the new online banking platform please contact us to update your contact information immediately.

No, you will have to resubscribe for any alerts you wish to receive as of June 11, 2024.

No, beginning June 11, 2024, you will access your card control all within the same online banking application.

iPhone users will be directed to update their existing application or can click here.
Android users will have to download the new Nutmeg State FCU application through the Play Store or can click here.

Yes, beginning on June 11, 2024, all mobile deposits will require an endorsement. To avoid additional delays, please be sure all deposits are signed AND properly endorsed with “for NSFCU deposit only” before processing.

Quicken/QuickBooks functionality will not change. Please be aware of the following important dates. June 10th – a data file backup and a final transaction download should be completed. June 17th – Quicken/QuickBooks will be accessible again via the new digital banking platform. Please be sure to complete the deactivate/activate process to ensure your Quicken/QuickBooks accounts are set up with the new connection.

BillPay will be available on Wednesday, June 12, 2024.

Extended Support Hours

We will be extending our Contact Center hours to be available to assist you with any questions you have during this exciting transition:

  • Tuesday, June 11th – Friday, June 14th, : 8 AM to 8 PM
  • Saturday, June 15th: 9 AM to 5 PM
Please note that our branches will be closed on Wednesday, June 19th, for a holiday. However, our Contact Center will be open from 8 AM to 6 PM to assist you.

Our Digital Banking Features

Integrated Card
Controls

You will no longer have to access a separate Card Manager app to manage controls on your Nutmeg State card. Simply access the complete suite of Card Controls right in our new digital banking platform.

Credit Score
Access

See your credit score right inside digital banking for easy access to insights on building and improving credit.

New Financial
Planning Tools

Learn how to set savings goals and more.

Easier
Account Integration

We are offering a more streamlined approach to linking your external accounts for convenient money movement.

At-a-Glance
Alerts

Receive notifications and see alert activity for the last 15 days and next 30 days of scheduled account activity.

Enhanced
Member Transfers

Transfer funds to other members more easily with our new transfer process.

Check
Services

Digital banking will also offer more streamlined check services functions.

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