September 29

Meet Gen, Our New AI-Powered Chat Assistant

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We're always looking for ways to make banking with Nutmeg faster and easier, and that includes how quickly you can find what you're looking for online.

Say hello to Gen, our new AI-powered assistant, now available in chat on our website. Gen is here to help you get to the right answer, page, or form, fast, without digging through menus.

What Gen Can Help With

Ask Gen a question, and it can guide you to things like:

  • Enrolling in eStatements
  • Setting up automatic payments
  • Checking your account balance
  • Finding a branch near you
  • Reporting a lost card
  • Logging into digital banking

Gen provides direct links and real-time guidance, so you can take care of what you need right away.


Personal Service Isn’t Going Anywhere

If your question needs a closer look, just ask, and Gen will connect you with a Nutmeg team member.

Ready to try it?

Look for the chat icon to get started with Gen.

Have questions about how Gen works?

Visit our Meet Gen page to learn more.

Learn More

Meet Gen, Our New AI-Powered Chat Assistant