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Mobile App Support

Welcome to the Nutmeg State Financial Credit Union Mobile App Support page. As a valued member we want to ensure you get the most out of our mobile banking app. so you have a seamless and secure banking experience right at your fingertips. If you have any questions, concerns, or need assistance, you’re in the right place.

Mobile App Features

  1. Secure Access: Rest easy knowing that your financial information is protected with state-of-the-art security features. If you encounter any login issues or need help with setting up additional security measures, our support team is ready to assist.
  2. Account Management: Learn how to navigate through your accounts, check balances, view transactions, and transfer funds easily. Should you experience any discrepancies or have questions about your account details, our support team is here to provide clarity.
  3. Mobile Deposits: Explore the convenience of depositing checks using your mobile device. If you encounter any challenges with the mobile deposit feature, our support specialists are available to guide you through the process.
  4. Bill Pay: Simplify your life by managing your bills through our app. If you need assistance with setting up or troubleshooting bill payments, our support team is just a message away.
  5. Notifications: Stay in the know with real-time alerts and notifications. If you’re experiencing issues receiving notifications or would like to customize your notification preferences, our support team is here to help.

Frequently Asked Questions (FAQs)

  • Open the app and enter your username and password.
  • Follow the on-screen instructions to complete the setup process.

  • Tap on the “Forgot Password” link on the login screen.
  • Follow the prompts to reset your password securely.

Yes, our app uses advanced security features to protect your financial information. Ensure you never share your login credentials.

Contact Us

For personalized assistance, reach out to our dedicated support team via the in-app help center or contact us directly:

For general inquiries, reach out to our customer service team at or call us at (860) 513-5000 or Toll-free (800) 526-6933

  • Live Chat: Access live chat support within the app during business hours.


We value your feedback! If you have suggestions, feature requests, or want to share your experience with the Nutmeg State Financial Credit Union Mobile App, please leave a review on the Google Play or the Apple App Store. Your insights help us enhance our services and provide you with the best banking experience possible.

Thank you for choosing Nutmeg State Financial Credit Union for your financial needs. We look forward to serving you and ensuring your mobile banking experience is smooth and enjoyable.