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Resources & Information

Protect your sensitive information.  Frauds and Scams come in many different forms.  The best protection is to be alert and watch all of your accounts closely.  Learn more tips and what to do if you are a victim of fraud from these government resources.

  • The National Credit Union Administration (NCUA) is a valuable source you can use to educate yourself about frauds, scams, identity theft, and online security.  They have an online assistance center with contact information, an option to report fraud online and many other related links.  Click here to visit the site.
  • The Connecticut Department of Banking (DOB) has many educational resources and an Online Customer Assistance Form.  Click here to visit the site
  • The Federal Trade Commission Click here to visit the site.

The FTC reports that identity theft is the number one complaint among consumers. Therefore, you should always protect yourself and take the necessary steps to shield your identity. Some easy precautions you can take to prevent thieves from stealing your financial information include:

Shredding all pre-approved credit offers, credit and debit card receipts, insurance forms, financial statements and other paperwork containing personal and financial information.

Reviewing all credit union statements and other monthly financial statements for discrepancies.

Never printing your social security number on your checks or carrying your social security card in your wallet.

Never giving personal or financial information over the phone unless you initiated the call, know the caller or know how the information will be used. We will never ask you for personal information via e-mail or the telephone.

Checking your credit report regularly in order to ensure there are no discrepancies.

Unfortunately, identity theft is a problem that continues to grow. We are dedicated to helping you protect your personal information and will continue to take steps to ensure your identity is protected. Your safety is one of our main priorities.


Fraud & Credit Scores

Frauds and Scams come in all forms.  The best protection is be alert and watch all of your accounts closely.  In addition, you should regularly check your credit reports to look for unusual or unauthorized credit activity.

Obtain Your Free Credit Report

Under the Fair and Accurate Credit Transactions (FACT) Act, you are entitled to a free credit report each year from the three major reporting agencies. You can obtain these free annual credit reports by visiting, calling 1.877.322.8228, or mailing your request to:

Annual Credit Report Request Service
P.O. Box 10528
Atlanta, GA 30348-5281

Credit Reporting Agencies


P.O. Box 105069
Atlanta, GA 30348

Report fraud: Call 1-800-525-6285 and write to address above.
Order credit report: 1.800.685.1111

Experian (formerly TRW)

P.O. Box 9532
Allen, TX 75013

Report fraud: Call 1.888.EXPERIAN (888.397.3742) and write to address above
Fax: 1.800.301.7196
Order credit report: 1.888.EXPERIAN


P.O. Box 6790
Fullerton, CA 92834
Report fraud: 1.800.680.7289 and write to address above
Order credit report: 1.800.888.4213
Web site:



To opt out of pre-approved offers of credit for all three bureaus, call 1.888.5OPTOUT. You may choose a five-year opt-out period or permanent opt-out status.

Social Security Administration

Report fraud: 1.800.269.0271
Order Earnings & Benefits Statement: 1.800.772.1213


Nutmeg State Members

Members of the credit union get many great benefits.  One of the services we offer our members is a Identity Theft Program.  The service works to quickly restore your credit if your identity is stolen.  The cost is only $1.95 per month.  If you would like more information about this program CLICK HERE.