Our Core Values | Elevating Financial Integrity Skip to main content

Nutmeg State Values

Nutmeg State Financial Credit Union is a purpose-driven financial institution dedicated to making a meaningful difference in the lives of our members and the communities we serve. By offering innovative products-with-a-purpose, impactful financial education, and strategic community partnerships, we empower individuals and families to navigate life’s moments with confidence and financial stability.

Our commitment goes beyond banking – it’s about creating a sense of belonging and building lasting relationships that support personal growth, family well-being, and generational success. Rooted in our mission to strengthen communities, we strive to deliver value that extends far beyond financial services, fostering trust, inclusion, and opportunity for all.

These core values are the guiding principles that shape our workplace culture and define who we are as an organization to the community. By embodying responsibility, engagement, integrity and empathy, our dedicated team works hard to inspire positive change and create prosperity for all.

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Responsibility

Own my words, actions and impact.
We are accountable to our members, our community and ourselves. By taking ownership of our actions and their impact, we are driven to continuously strive for excellence in all that we do.

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Engagement

Actively participate to strengthen relationships.
We seek to understand the needs and goals of those we serve through open communication. By fostering an environment of collaboration, we can better tailor our products and services to meet these needs.

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Integrity

In my actions and above all else.
We are committed to conducting ourselves honestly, ethically and transparently. Integrity is paramount in the financial industry and we work diligently to earn and maintain the trust of our members.

Empathy

Seek and consider other people’s perspectives before acting.
We actively listen to our members, emphasize the challenges they face and offer support to help them achieve their financial goals. By better understanding our members, we can foster a sense of belonging.

Since 1936, we have been dedicated to providing equitable access to financial solutions that are uniquely designed to assist the underbanked. Our comprehensive suite of services and programs provide better rates on loans and deposits, relationship-based wholistic underwriting, lower fees and stronger member support.

As a financial partner, we help individuals achieve financial independence and celebrate key milestones, such as opening their first checking or savings account, obtaining their first credit card, purchasing their first car and owning their first home.

Through values-driven leadership, intentional action and strategic investments, we strive to “be the change” in our community. Every decision we make and action we take as an organization is guided by our shared core values of responsibility, engagement, integrity and empathy. These values aren’t just words; they are the foundation upon which we build trust, help drive member success and create more connected communities.

At Nutmeg, we understand that everyone’s financial journey is unique and we’re committed to approaching each interaction with compassion and understanding. We believe that all people deserve to belong to a financial institution that values them as more than just a credit score. Our primary focus is the success and well-being of our members and the communities we’re proud to serve.

Join our credit union to experience the Nutmeg difference today!