As I’m sure everyone is keenly aware, there is currently a global outbreak of a new strain of coronavirus (COVID-19). While the United States Center for Disease Control (CDC) has already published detailed prevention and treatment information for the illness, the long-term effects of the coronavirus outbreak are still unclear. To ease concerns, I wanted to take a moment today to tell you about all the ways Nutmeg is prepared to help everyone during this time.
We are well prepared to face a wide range of challenges from natural disasters to economic recessions. I want all of you to know that we have a full disaster recovery plan in place that covers many scenarios, including disease outbreaks. This plan undergoes regular testing and ensures the credit union will continue to function and serve members without any significant disruption. We want everyone to feel confident and reassured that Nutmeg can easily handle any unexpected crisis, and the current coronavirus is no exception.
It is, however, always important to consider every possibility when dealing with situations like this. If the threat of coronavirus continues to increase, we may start seeing restrictions on travel, community events and more. In the event that this occurs, you can rest assured that Nutmeg is still very well prepared to help you manage your finances and stay secure—even if face-to-face interactions are limited. As always, our e-Services are available at all times and allow you to do your banking remotely from any internet-connected smartphone, tablet or home computer. You can deposit checks, apply for loans, pay bills, access your account information and much more from anywhere at any time. Additionally, if the public health threat worsens, we are prepared to offer emergency, short-term financial assistance to anyone impacted by a loss of income due to illness or an inability to work.
While we are not currently in any state of emergency and most experts do not foresee the need for further public restrictions, it is still very important to stay prepared. My intent with this message is not to cause alarm, but rather to reassure you that managing your finances will never be a concern through any crisis. The safety and wellbeing of all our members is very important, and I hope this information is useful to you as we get through this difficult time.
President & CEO